These terms and conditions apply to the use of any of the websites owned and operated
by RBS Enterprises Ltd. By accessing this website, you agree to be bound by the
terms and conditions set out below. If you do not agree to be bound by these terms
and conditions, you may not use or have access to this website. If you have any
questions, please contact us at shop@remedybox.com.
Copyright
The copyright to the contents of this website belongs to RBS Enterprises Ltd. Users
may download, view and print materials for their own personal, non-commercial use.
The contents must not be used for commercial or business purposes without prior
written permission from RBS Enterprises Ltd.
General Conditions
All orders for goods shall be subject to these terms and conditions. No variation
of these terms and conditions shall apply unless agreed in writing by RBS Enterprises
Ltd.
Security
When you place an order on the Remedy Box web site your card details are encrypted
and transmitted via a secure server. Therefore your details will never be seen by
anyone other than our payment provider, we are simply informed by your bank that
the payment has been authorised.
Payment
Payment for goods ordered can be made by any major credit card or debit card. In
the event of payment being declined by your card issuer, RBS Enterprises Ltd. shall
not be responsible for any costs or inconvenience caused by a subsequent delay in
despatch.
Delivery Charges and Methods
Remedy Box use various delivery methods depending on delivery location and order
value. Click here to see more details of our Delivery
Methods and Charges.
Cancellation of Order
Under the Distance Selling Regulations, all UK customers have the right to cancel
orders placed through a website within seven working days of their receipt of the
goods. UK residents wishing to cancel an order under these Regulations should return
the goods to Remedy Box, 32 Westow Hill, Crystal Palace, London, SE19 1RX UK in
their original packing and in their original condition.
Remedy Box will not accept any responsibility for loss or damage to goods returned
in this way until they are received at our above address, and we strongly recommend
that returns are sent by Recorded Delivery or some other means of tracked delivery
system. Once we receive the goods in saleable condition, a refund for their cost
will be made to your credit/debit card.
Return Of Goods
Customers wishing to return goods other than by way of an Order Cancellation must
contact us by telephone on 020 8761 3114 or by e-mail at
shop@remedybox.com for instructions.
Privacy Policy : Use Of Personal Information
The information we receive is used by us to measure the effectiveness of our website
and to help plan improvements to our services. We will not pass on any of your personal
details to other parties or companies except where necessary to process your order
or payment.
Links
RBS Enterprises Ltd. websites may contain links to other sites. Such links do not
imply any endorsement of other sites, and RBS Enterprises Ltd. bear no responsibility
for their content. Other website operators wishing to establish a link with any
RBS Enterprises Ltd. website should send a request to
shop@remedybox.com.
Disclaimer
Before commencing any significant dietary changes you should consult your doctor.
RBS Enterprises Ltd., their employers or representatives cannot be held responsible
for any problems related the use of products purchased from us. However, we will
endeavour to give accurate and professional advice on our products, when requested,
as part of our customer care service. Product prices and information are subject
to change without notice.
Legal Notice
This website and these terms and conditions are governed by the laws of England
and Wales. Any disputes arising from this website shall be resolved by the English
Courts.